E Commerce Business Development Plan Ecommerce Kpis To Measure Customer Service Background PDF

This slide showcases various metrics to analyze customer service performance of e-commerce store business. It highlights KPIs such as customer satisfaction score, net promoter score, customer effort score, first response time, average resolution time, order defect rate, return rate and abandonment cart rate. The E Commerce Business Development Plan Ecommerce Kpis To Measure Customer Service Background PDF is a compilation of the most recent design trends as a series of slides. It is suitable for any subject or industry presentation, containing attractive visuals and photo spots for businesses to clearly express their messages. This template contains a variety of slides for the user to input data, such as structures to contrast two elements, bullet points, and slides for written information. Slidegeeks is prepared to create an impression.