Two Year Comparison Of Customer Service Metrics Information PDF

This slide showcases yearly comparison of customer service metrics that can help to identify percentage change as compared to previous year and evaluate reason behind decrease and increase. Its key KPIs are customer satisfaction score, avg call response time, customer effort score and average handle time. Pitch your topic with ease and precision using this Two Year Comparison Of Customer Service Metrics Information PDF. This layout presents information on Customer Effort Score, Customer Satisfaction Score, Average Handle Time. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.