Customer Service Agent Performance Evaluate Performance By Monitoring Call Center Kpis Formats PDF

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. If your project calls for a presentation, then Slidegeeks is your go-to partner because we have professionally designed, easy-to-edit templates that are perfect for any presentation. After downloading, you can easily edit Customer Service Agent Performance Evaluate Performance By Monitoring Call Center Kpis Formats PDF and make the changes accordingly. You can rearrange slides or fill them with different images. Check out all the handy templates.