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Call Center Communication Kpis Performance Dashboard With First Call Resolution Rate Graphics PDF
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This slide showcases dashboard that can help organization to analyze the performance of call center agents communication KPIs and take necessary actions in case of high abandonment rate. Its key components are average response time, first call resolution and top performing call agents. Showcasing this set of slides titled Call Center Communication Kpis Performance Dashboard With First Call Resolution Rate Graphics PDF. The topics addressed in these templates are Overall Average, Response Time, First Call Resolution, Daily Abandonment Rate. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.
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Call Center Communication Kpis Performance Dashboard With First Call Resolution Rate Graphics PDF with all 2 slides:
