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CES measures the effort a customer has to exert to get an issue resolved, a product purchased returned or a question answered. This further impacts Customer Satisfaction Score, customer retention, and customer churn among others. Deliver an awe inspiring pitch with this creative customer behavioral data and analytics customer effort score ces professional pdf bundle. Topics like customer effect score, small effort, medium effort, high effort can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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This is a brands and brand equity customer and customer equity timeline ppt example. This is a six stage process. The stages in this process are business, time planning, success.

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