Operational Support

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This slide highlights the financial performance analysis of multiple call centers on the basis of operating margin, and revenue growth. It includes Sykes, TeleTech, Convergys and ABC Pvt ltd. Deliver and pitch your topic in the best possible manner with this Customer Support Services Company Profile Financial Performance Comparison Infographics PDF. Use them to share invaluable insights on Revenue Growth, Operating Margin and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

Following slide illustrates flowchart for managing partnership with vendors to improve business working and increase customer satisfaction. It includes steps such as issuing request for information, engage with multiple vendors, vendor selection, operations evaluation, customer journey mapping, improve customer experience, etc. Showcasing this set of slides titled Merchant Engagement Flowchart For Customer Support Services Clipart PDF. The topics addressed in these templates are Effective Sales Process, Determine Buyer Operations, Evaluation. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide covers innovative use of artificial intelligence in customer support. It involves applications such as chatbots, agent assist, self service and machine learning. Persuade your audience using this Innovative AI Applications In Customer Support Microsoft PDF. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including Routine Questions, Reduces Operational, Automatically Interpret. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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The following slide states the ticket resolution process that enables to track how certain tickets are solved. It includes support agent, support consultant, client help desk, user, reactive monitoring etc. Showcasing this set of slides titled Client Customer Support Ticket Resolution Process Flow Microsoft PDF. The topics addressed in these templates are Client Help Desk, Support Consultant, Support Agent. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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Presenting Engineer Represents Service And Support Engineering Process Icon Portrait PDF to dispense important information. This template comprises three stages. It also presents valuable insights into the topics including Support Engineering Process Icon, Engineer Represents Service. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

This slide shows the dashboard representing the performance evaluation of the new staff members of the support team staff. It shoes details related to occupancy rate, net promoter score, average first contact resolution rate etc. Pitch your topic with ease and precision using this Support Team New Employee Members Performance Dashboard Designs PDF. This layout presents information on Target Range, Occupancy Rate, Contact Resolution Rate. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide signifies the matrix on call center report based on monthly performance evaluation of all agents. It includes name of customer support executive, total calls done, average duration and conversions. Showcasing this set of slides titled Support Center Report On Agents Monthly Performance Icons PDF. The topics addressed in these templates are Support Center Report, On Agents, Monthly Performance. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases a quality assurance scorecard to analyze and rate customer support agent performance. It includes key components such as areas, scorecard criteria, rating and comments. Persuade your audience using this Customer Support Agent QA Rating Scorecard Portrait PDF. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including Customer Support Agent, QA Rating Scorecard. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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This slide represents comparison of customer support service. It includes average response time, FCR rate, average resolution time, tickets solved etc. Create an editable Comparison Of Customer Support Services Ppt Model Slide Portrait that communicates your idea and engages your audience. Whether you are presenting a business or an educational presentation, pre designed presentation templates help save time. Comparison Of Customer Support Services Ppt Model Slide Portrait is highly customizable and very easy to edit, covering many different styles from creative to business presentations. Slidegeeks has creative team members who have crafted amazing templates. So, go and get them without any delay.

This slide showcases the flowchart process for customer support services with integration of robotic process automation. It includes processes such as bot analysis, pool of answers, bot solutions, customer satisfaction etc. Create an editable Framework For Customer Support Automation Process Model Icons PDF that communicates your idea and engages your audience. Whether you are presenting a business or an educational presentation, pre-designed presentation templates help save time. Framework For Customer Support Automation Process Model Icons PDF is highly customizable and very easy to edit, covering many different styles from creative to business presentations. Slidegeeks has creative team members who have crafted amazing templates. So, go and get them without any delay.

The following slide highlights mental health programs for employee support and assistance. It includes components such as mental health assistance, life management solutions, financial wellness, stress management and virtual resources and support. Persuade your audience using this Staff Support And Assistance Programs For Mental Health Download PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Life Management Solutions, Financial Wellness, Stress Management. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide illustrates roles and responsibilities of support team in change management process. It includes change management roles such as change coordinator, change manager, task implementer, etc. Pitch your topic with ease and precision using this Role Of Support Team In Change Request Management Ideas PDF. This layout presents information on Change Management Role, IT Support Team Members, Function. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

The following slide provides an overview of customer support escalation model. It also highlights key team members involved in escalation process. This Service Distinctiveness Customer Support Ticket Escalation Model Inspiration PDF is perfect for any presentation, be it in front of clients or colleagues. It is a versatile and stylish solution for organizing your meetings. The Service Distinctiveness Customer Support Ticket Escalation Model Inspiration PDF features a modern design for your presentation meetings. The adjustable and customizable slides provide unlimited possibilities for acing up your presentation. Slidegeeks has done all the homework before launching the product for you. So, do not wait, grab the presentation templates today.

This slide represents the dashboard on weekly employee progress report with key performance indicators. It includes total call done, abandon rate, average timing and agents chart. Pitch your topic with ease and precision using this Weekly Support Center Progress Report With Kpis Template PDF. This layout presents information on Weekly Support, Center Progress Report. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

The following slide highlights program plan for employee support providing training, earning supplements etc. It includes elements such as goals an strategies, design structure and policies, assess resources etc. Showcasing this set of slides titled Staff Support Program Plan For Optimizing Performance Pictures PDF. The topics addressed in these templates are Employee Support Plan, Evaluate Resources, Launch In Stages. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows the pyramid representing the hierarchy of customer support needs. It includes details related to control, proactive, scale-up or growth plans and alignment of business and support objectives. Presenting Organization Pyramid Hierarchy Of Customer Support Needs Diagrams PDF to dispense important information. This template comprises Four stages. It also presents valuable insights into the topics including Growth Pains, Reactive, Control. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

The following slide highlights growth and develop strategies to support employee. It include components such as appreciation and feedback, coach team members, middle-level employees, learning programs and training programs etc. Presenting Effective Ways To Support Staff Growth And Development Guidelines PDF to dispense important information. This template comprises five stages. It also presents valuable insights into the topics including Coach Team Members, Appreciation And Feedback, Learning Programs. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

The following slide highlights improving workplace satisfaction with employee retention support strategies. It includes elements such as onboarding, mentorship programs, employee compensation, performance feedback etc. Presenting Staff Retention Support Strategies Improving Workplace Satisfaction Themes PDF to dispense important information. This template comprises five stages. It also presents valuable insights into the topics including Performance Feedback, Mentorship Programs, Employee Compensation. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

This template covers about managing new request and assigning in queue for providing solutions through representative of the organization. Pitch your topic with ease and precision using this service customer support process and request management microsoft pdf. This layout presents information on service customer support process and request management. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide depicts a training schedule of support agents to improve interpersonal skills, crisis management, assertiveness, directness and customer advocacy skills. It further includes training objective, method, start and end date, impact and strategies. Formulating a presentation can take up a lot of effort and time, so the content and message should always be the primary focus. The visuals of the PowerPoint can enhance the presenters message, so our Customer Service Enhancement Techniques Customer Support Staff Training Summary PDF was created to help save time. Instead of worrying about the design, the presenter can concentrate on the message while our designers work on creating the ideal templates for whatever situation is needed. Slidegeeks has experts for everything from amazing designs to valuable content, we have put everything into Customer Service Enhancement Techniques Customer Support Staff Training Summary PDF.

The following slide highlights employee support and assistance programs advantages improving workplace culture and sales. It includes benefits such as boosts productivity, limit employee absenteeism, improve employee retention etc. Presenting Benefits Of Staff Support And Assistance Programs Ideas PDF to dispense important information. This template comprises four stages. It also presents valuable insights into the topics including Limit Employee Absenteeism, Boosts Productivity, Improve Employee Retention. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

This slide depicts a training schedule of support agents to improve interpersonal skills, crisis management, assertiveness, directness and customer advocacy skills. It further includes training objective, method, start and end date, impact and strategies. Want to ace your presentation in front of a live audience Our Enhancing Client Experience Customer Support Staff Training Schedule Template PDF can help you do that by engaging all the users towards you. Slidegeeks experts have put their efforts and expertise into creating these impeccable powerpoint presentations so that you can communicate your ideas clearly. Moreover, all the templates are customizable, and easy-to-edit and downloadable. Use these for both personal and commercial use.

Mentioned slide showcases a comprehensive escalation management process which can be used by call center agents to solve issues faced by the customers. The various elements highlighted in the slide are raising support desk ticket, analyzing the ticket, recording bugs etc.Pitch your topic with ease and precision using this Escalation Management Process With Various Support Phases Download PDF This layout presents information on Initiate Enhancement, Provides Information, Enhancement Deployment It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide covers the customer care department audit results. It includes performance evaluation criteria such as agent name, accepted call legs, declined legs, missed, outbound calls, leg talk time, avg leg talk time, live chat issues resolved, video calls, etc. Deliver an awe inspiring pitch with this creative Customer Support Team Performance Audit And Review Results Clipart PDF bundle. Topics like Audit And Review Results, Customer Support Team Performance can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide covers the customer care department audit results. It includes performance evaluation criteria such as agent name, accepted call legs, declined legs, missed, outbound calls, leg talk time, avg leg talk time, live chat issues resolved, video calls, etc. Deliver an awe inspiring pitch with this creative Customer Support Team Performance Audit And Review Results Designs PDF bundle. Topics like Customer Support Team, Performance Audit Review Results can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

This slide signifies the report on call centre with activities and statistics. It includes agent activity sum, pie chart based on group calls, abandonment rate, service level and average queue time. Pitch your topic with ease and precision using this Support Center Report With Activity And Statistics Guidelines PDF. This layout presents information on Support Center Report, Activity And Statistics. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide shows a business model of digital support service desk to resolve user requests via automated process. Its key elements are requests, channels, virtual agent and ITSM tools, single point of contact, solution and service teams, etc. Showcasing this set of slides titled Digital Service Support Desk Organizational Model Introduction PDF. The topics addressed in these templates are Workflow Automation, Social Media, Business, Digital Worker. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases potential future impact of generative AI on customer support function. Its key elements are customer self-service interactions, customer-agent interactions and faster resolution of customer queries. Make sure to capture your audiences attention in your business displays with our gratis customizable How Generative AI Will Transform Customer Support Function Graphics PDF. These are great for business strategies, office conferences, capital raising or task suggestions. If you desire to acquire more customers for your tech business and ensure they stay satisfied, create your own sales presentation with these plain slides.

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The following slide highlights employee support and communication improvement strategies. It includes strategies such as employee engagement, task objectives, set clear expectations from employees, prioritize constructivism, digital communication tools etc. Persuade your audience using this Strategies To Improve Communication And Staff Support Demonstration PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Task Objectives, Employee Engagement, Prioritize Constructivism. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide signifies the annual performance comparison on bar graph between answered and unanswered calls. It represents the performance of employee and strategies they implemented on monthly basis for growth. Showcasing this set of slides titled Annual Performance Report Of Support Center Inspiration PDF. The topics addressed in these templates are Annual Performance, Report Of Support Center. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide highlights enterprises employee support key goals to improve morale, improve productivity etc. It includes goals such as employee earnings and benefits, level playing field, eliminate backtracking and incentivize success. Persuade your audience using this Key Goals Of Staff Support For Enterprises Topics PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Employee Earnings And Benefits, Goals, Eliminate Backtracking. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

The following slide highlights statistical data on employee retention support and assistance. It includes components such as onboarding, behaviour, appreciation, leaving job, stress, remote work, experience, salary, frustration, learning and development etc. Presenting Staff Retention Support And Assistance Statistics Background PDF to dispense important information. This template comprises ten stages. It also presents valuable insights into the topics including Appreciation, Frustration, Learning And Development. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

The following slide highlights feedback survey for enhancing employee support. It includes components such as 360 degree feedback, continuous feedback mechanism, employee performance assessment and business process feedback survey. Persuade your audience using this Enhancing Staff Support With Feedback Survey Ideas PDF. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including Organization, Employee, Goals. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

The following slide highlights enhancing employee support by offering rewards and recognition at workplace. It includes components such as customer service award, years of services, employee appreciation events and weekly shoutouts. Persuade your audience using this Reward And Recognition Program Enhancing Staff Support Topics PDF. This PPT design covers four stages, thus making it a great tool to use. It also caters to a variety of topics including Events For Employee, Appreciation Weekly Shoutouts, Years Of Service. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

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This slide represents the five important solutions which are provided by IT companies to support the infrastructure of organizations. It includes benefits like automation of manual processes, provision of technical expertise, enhanced quality of IT equipment etc. Persuade your audience using this Five Strategic It Architecture Support Solutions Background PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Benefit, Networks, Technical. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills

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