Customer

Customer Loyalty Lifecycle Ppt PowerPoint Presentation Picture
This is a customer loyalty lifecycle ppt powerpoint presentation picture. This is a six stage process. The stages in this process are attract, engage, grow, reward, loyalty.

Customer Service Benchmarking Ppt PowerPoint Presentation Influencers
This is a customer service benchmarking ppt powerpoint presentation influencers. This is a five stage process. The stages in this process are very poor, okay, good, excellent.

Customer Acquisition Framework Ppt PowerPoint Presentation Ideas
This is a customer acquisition framework ppt powerpoint presentation ideas. This is a six stage process. The stages in this process are visitor, prospect, activated user, customer, activated customer.

Customer Churn Management Analysis Powerpoint Images
This is a customer churn management analysis powerpoint images. This is a seven stage process. The stages in this process are months after starting usage, cohort, jan, feb, mar, apr, may, jun, july.

Our Customer Service Managers Ppt Example
This is a our customer service managers ppt example. This is a four stage process. The stages in this process are john smith, carol smith, peter smith, anita smith.

Customer Acquisition Management Ppt PowerPoint Presentation Files
This is a customer acquisition management ppt powerpoint presentation files. This is a four stage process. The stages in this process are build connections, assess specific needs of project, execute campaigns, response management.

Customer Acquisition Channels Ppt PowerPoint Presentation Visuals
This is a customer acquisition channels ppt powerpoint presentation visuals. This is a twelve stage process. The stages in this process are events, search engine optimization, direct mail and purl, referral programs, email marketing.

Customer Acquisition Channels Ppt PowerPoint Presentation Introduction
This is a customer acquisition channels ppt powerpoint presentation introduction. This is a twelve stage process. The stages in this process are events, search engine optimization, direct mail and purl, referral programs, email marketing.

Customer Revenue Model Ppt PowerPoint Presentation Layouts
This is a customer revenue model ppt powerpoint presentation layouts. This is a six stage process. The stages in this process are brand paid search, display, business, email, display retargeting.

Customer Use Cases Ppt PowerPoint Presentation Diagrams
This is a customer use cases ppt powerpoint presentation diagrams. This is a five stage process. The stages in this process are medical and healthcare, transportation and mobility, industrial and commercial, logistics and networking.

Customer Need Analysis Ppt PowerPoint Presentation Slides
This is a customer need analysis ppt powerpoint presentation slides. This is a five stage process. The stages in this process are process, change, value, decision maker, value proposition.

Customer Satisfaction Ppt PowerPoint Presentation Ideas Sample
This is a customer satisfaction ppt powerpoint presentation ideas sample. This is a five stage process. The stages in this process are very dissatisfied, dissatisfied, neither satisfied nor dissatisfied, satisfied, very satisfied.

Customer Satisfaction Ppt PowerPoint Presentation Portfolio Grid
This is a customer satisfaction ppt powerpoint presentation portfolio grid. This is a two stage process. The stages in this process are business, overall satisfaction with service, satisfaction with value for money, overall satisfaction with relationship, new question.

Customer Testimonial Ppt PowerPoint Presentation Introduction
This is a customer testimonial ppt powerpoint presentation introduction. This is a one stage process. The stages in this process are be civil to all, sociable to many, familiar with few, friend to one, enemy to none.

Customer Revenue Model Ppt PowerPoint Presentation Gallery
This is a customer revenue model ppt powerpoint presentation gallery. This is a seven stage process. The stages in this process are brand paid search, display, business, email, display retargeting.

Creating Customer Personas For Customizing Customer Assessment Metrics On Individual Pictures PDF
This slide showcases various KPIs to analyze customers based on individual level for evaluating customer. It showcases metrics such as overall customer lifetime value, customer engagement, purchase frequency, average order value, customer segmentation, churn rate, customer feedback, demographic information and purchase history. Do you have to make sure that everyone on your team knows about any specific topic I yes, then you should give Creating Customer Personas For Customizing Customer Assessment Metrics On Individual Pictures PDF a try. Our experts have put a lot of knowledge and effort into creating this impeccable Creating Customer Personas For Customizing Customer Assessment Metrics On Individual Pictures PDF. You can use this template for your upcoming presentations, as the slides are perfect to represent even the tiniest detail. You can download these templates from the Slidegeeks website and these are easy to edit. So grab these today.

Creating Customer Personas For Customizing Customer Assessment Metrics On Company Structure PDF
This slide showcases various KPIs to analyze customers based on corporate level for evaluating customer overall experience with business. It showcases metrics such as overall customer satisfaction score, net promoter score, customer retention rate, customer acquisition cost, time to resolution, most common feedback, etc. There are so many reasons you need a Creating Customer Personas For Customizing Customer Assessment Metrics On Company Structure PDF. The first reason is you can not spend time making everything from scratch, Thus, Slidegeeks has made presentation templates for you too. You can easily download these templates from our website easily.

Creating Customer Personas For Customizing Customer Data Analysis On Company Level Infographics PDF
The following slide showcases quantitative analysis of customer data based on company level. Its purpose is to assess decision makers in company to target them and improve customer experiences It showcases elements such as department, industry and revenue. Get a simple yet stunning designed Creating Customer Personas For Customizing Customer Data Analysis On Company Level Infographics PDF. It is the best one to establish the tone in your meetings. It is an excellent way to make your presentations highly effective. So, download this PPT today from Slidegeeks and see the positive impacts. Our easy-to-edit Creating Customer Personas For Customizing Customer Data Analysis On Company Level Infographics PDF can be your go-to option for all upcoming conferences and meetings. So, what are you waiting for Grab this template today.

Creating Customer Personas For Customizing Sample Of Buyers Persona To Identify Customer Introduction PDF
This slide showcases a sample template of buyers persona to determine customer needs and requirements. It showcases components such as motivations, goals, frustrations, bio, personality, technology, community, age, occupation, education, marital status, etc. Do you have an important presentation coming up Are you looking for something that will make your presentation stand out from the rest Look no further than Creating Customer Personas For Customizing Sample Of Buyers Persona To Identify Customer Introduction PDF. With our professional designs, you can trust that your presentation will pop and make delivering it a smooth process. And with Slidegeeks, you can trust that your presentation will be unique and memorable. So why wait Grab Creating Customer Personas For Customizing Sample Of Buyers Persona To Identify Customer Introduction PDF today and make your presentation stand out from the rest.

Creating Customer Personas For Customizing Customer Data Collection For Quantitative Professional PDF
The following slide showcases customer demographic and revenue data to perform quantitative analysis and gain valuable insights. It showcases elements such as age group, gender, education, designation, department, income, industry, country and revenue. Whether you have daily or monthly meetings, a brilliant presentation is necessary. Creating Customer Personas For Customizing Customer Data Collection For Quantitative Professional PDF can be your best option for delivering a presentation. Represent everything in detail using Creating Customer Personas For Customizing Customer Data Collection For Quantitative Professional PDF and make yourself stand out in meetings. The template is versatile and follows a structure that will cater to your requirements. All the templates prepared by Slidegeeks are easy to download and edit. Our research experts have taken care of the corporate themes as well. So, give it a try and see the results.

Creating Customer Personas For Customizing Customer Outreach Methods For Conducting Demonstration PDF
The following slide showcases various methods of customer outreach to ask for participating in interviews and share their overall experience. It highlights key components such as email invitations, phone calls, surveys, social media, in person and influencer marketing. Find highly impressive Creating Customer Personas For Customizing Customer Outreach Methods For Conducting Demonstration PDF on Slidegeeks to deliver a meaningful presentation. You can save an ample amount of time using these presentation templates. No need to worry to prepare everything from scratch because Slidegeeks experts have already done a huge research and work for you. You need to download Creating Customer Personas For Customizing Customer Outreach Methods For Conducting Demonstration PDF for your upcoming presentation. All the presentation templates are 100 percent editable and you can change the color and personalize the content accordingly. Download now.

Creating Customer Personas For Customizing Quantitative Analysis To Analyze Target Customer Download PDF
The following slide showcases overview of quantitative analysis to evaluate target audience segments. It showcases components such as develop list of all customers, assess customers on company level and assess customers on individual level. Create an editable Creating Customer Personas For Customizing Quantitative Analysis To Analyze Target Customer Download PDF that communicates your idea and engages your audience. Whether you are presenting a business or an educational presentation, pre-designed presentation templates help save time. Creating Customer Personas For Customizing Quantitative Analysis To Analyze Target Customer Download PDF is highly customizable and very easy to edit, covering many different styles from creative to business presentations. Slidegeeks has creative team members who have crafted amazing templates. So, go and get them without any delay.

Creating Customer Personas For Customizing Sample Of Customer Data Collection For Buyers Sample PDF
This slide showcases example of type of data to be gathered about customers for developing user persona. It highlights information types such as demographic information, revenue information and engagement information. Whether you have daily or monthly meetings, a brilliant presentation is necessary. Creating Customer Personas For Customizing Sample Of Customer Data Collection For Buyers Sample PDF can be your best option for delivering a presentation. Represent everything in detail using Creating Customer Personas For Customizing Sample Of Customer Data Collection For Buyers Sample PDF and make yourself stand out in meetings. The template is versatile and follows a structure that will cater to your requirements. All the templates prepared by Slidegeeks are easy to download and edit. Our research experts have taken care of the corporate themes as well. So, give it a try and see the results.

Creating Customer Personas For Customizing Customer Data Analysis On Individual Level Themes PDF
The following slide showcases quantitative analysis of customer data based on individual level. It showcases elements such as age group, gender, education, designation, income and country. From laying roadmaps to briefing everything in detail, our templates are perfect for you. You can set the stage with your presentation slides. All you have to do is download these easy-to-edit and customizable templates. Creating Customer Personas For Customizing Customer Data Analysis On Individual Level Themes PDF will help you deliver an outstanding performance that everyone would remember and praise you for. Do download this presentation today.

Creating Customer Personas For Customizing Sample Of Buyers Persona To Analyze Customer Introduction PDF
The slide showcases an example of buyers persona to assess and identify user needs and preferences. It highlights components such as customer basic information, about them, use case, previous solutions and pain points, benefits, buying trigger, buying process and choice factors. Slidegeeks is here to make your presentations a breeze with Creating Customer Personas For Customizing Sample Of Buyers Persona To Analyze Customer Introduction PDF With our easy-to-use and customizable templates, you can focus on delivering your ideas rather than worrying about formatting. With a variety of designs to choose from, you are sure to find one that suits your needs. And with animations and unique photos, illustrations, and fonts, you can make your presentation pop. So whether you are giving a sales pitch or presenting to the board, make sure to check out Slidegeeks first.

Creating Customer Personas For Customizing Key Elements Included In Customer Persona Rules PDF
The slide showcases various elements to be involved in drafting customer persona to gain understanding of target audience. It provides information such as about them, use case, previous solutions and pain points, benefits, buying trigger, buying process and choice factors. Coming up with a presentation necessitates that the majority of the effort goes into the content and the message you intend to convey. The visuals of a PowerPoint presentation can only be effective if it supplements and supports the story that is being told. Keeping this in mind our experts created Creating Customer Personas For Customizing Key Elements Included In Customer Persona Rules PDF to reduce the time that goes into designing the presentation. This way, you can concentrate on the message while our designers take care of providing you with the right template for the situation.

Innovative Customer Reward Program Presentation Designs Pdf
This slide describes the various innovative customer loyalty programs for businesses, including their benefits and use cases. The benefits include more customer referrals, higher customer retention, more sales, and brand advocacy. Pitch your topic with ease and precision using this Innovative Customer Reward Program Presentation Designs Pdf. This layout presents information on Types, Benefits, Examples. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Web Based Customer Management Ppt Slides
This is a web based customer management ppt slides. This is a five stage process. The stages in this process are view customer details, list customer, add customer, update customer, delete customer, customer, admin.

Customer Centric Engagement Ppt Presentation Ideas
This is a customer centric engagement ppt presentation ideas. This is a six stage process. The stages in this process are customer experience, customer value, customer loyalty, customer engagement, customer lifecycle, customer relationship, costomer centricity.

Customer Issue Escalation Handling Dashboard Download Pdf
This slide showcases the management dashboard for customer issue escalation. This includes various components such as tickets open, unassigned tickets, CSAT, etc. Pitch your topic with ease and precision using this Customer Issue Escalation Handling Dashboard Download Pdf This layout presents information on Customer Feedback, Agent Availability, Customer Issue It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Customer Experience And Competitive Edge Diagrams Pdf
The below slide illustrates customer experience as a medium to achieve sustainable competitive advantage for business. Key measures are query type, description, status, churn rate, user rating and recommendations. Showcasing this set of slides titled Customer Experience And Competitive Edge Diagrams Pdf. The topics addressed in these templates are Product Delivery, Packaging, Customer Care. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Customer Journey Feedback Communication Channels Portrait Pdf
This slide outlines the feedback channels for the customer journey in an organization. The channels include email, in-app, online, website, and call center. It also consists of the benefits of getting feedback through these channels such as increased customer satisfaction, service quality, and customer experience. Showcasing this set of slides titled Customer Journey Feedback Communication Channels Portrait Pdf. The topics addressed in these templates are Email, Website, Call Center. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Customer Touchpoint Mapping Strategy Presentation Information Pdf
This slide depicts the mapping strategy for customer touchpoints and its impact on business. The techniques include identifying each customer touchpoint, mapping the touchpoints, improving each customer touchpoint, and setting the schedule for reviewing it periodically. Pitch your topic with ease and precision using this Customer Touchpoint Mapping Strategy Presentation Information Pdf. This layout presents information on Strategies, Actions, Impact. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Customer Experience Strategy Process Presentation Information Pdf
This slide depicts the strategy process for customer experience to improve the customer journey, enhance loyalty, and so on. It includes the components such as customer, promise, journey, measurement, analysis, and improvement. Pitch your topic with ease and precision using this Customer Experience Strategy Process Presentation Information Pdf. This layout presents information on Customer, Promise, Journey, Measurement. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Different Customer Challenges With Solutions Summary Pdf
Following slide exhibits customer pain points along with solutions to the problems through which businesses and entrepreneurs craft an appropriate value proposition that attracts customer. It includes of customer support, productivity, financial and process related problems. Showcasing this set of slides titled Different Customer Challenges With Solutions Summary Pdf The topics addressed in these templates are Customer Support, Productivity, Financial Pain Points All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Digital Customer Experience Map Icon Guidelines Pdf
Pitch your topic with ease and precision using this Digital Customer Experience Map Icon Guidelines Pdf. This layout presents information on Digital Customer, Experience Map Icon. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Customer Onboarding Training Session Icon Microsoft Pdf
Showcasing this set of slides titled Customer Onboarding Training Session Icon Microsoft Pdf. The topics addressed in these templates are Customer Onboarding, Training Session. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Customer Experience Product Rating Icon Summary Pdf
Pitch your topic with ease and precision using this Customer Experience Product Rating Icon Summary Pdf. This layout presents information on Customer Experience, Product Rating Icon. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Business Customer Marketing ML Applications Themes Pdf
This slide facilitates machine learning for marketing to better understand customers and improve company profitability. It includes data driven customer segmentation, customer journey optimization, customer lifetime value modeling, and digital marketing optimization. Pitch your topic with ease and precision using this Business Customer Marketing ML Applications Themes Pdf. This layout presents information on Machine Learning Applications, Description. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Technological Transformation Customer Journey Map Rules Pdf
This slide shows digital transformation customer roadmap for converting potential online user into long term customer. It include practice such as decrease bounce rate, provide digital payments, etc. Showcasing this set of slides titled Technological Transformation Customer Journey Map Rules Pdf The topics addressed in these templates are Decrease Bounce, Digital Media Platforms, Customer All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Evaluation To Customer Value Enhancement Ppt Templates
This is a evaluation to customer value enhancement ppt templates. This is a five stage process. The stages in this process are customer value enhancement, customer relationship management, customer value potential, customer experience management, evaluation to customer value enhancement.

Customer Retail Satisfaction Example Powerpoint Slides Inspiration
This is a customer retail satisfaction example powerpoint slides inspiration. This is a six stage process. The stages in this process are customer grievances, customer property, timely supply, customer needs, customer feedback, customer focus.

Interactive Advertising Strategies For Customer Retention
The following slide outlines interactive marketing strategies aimed at building long term customer relationships by sharing worthy content. It covers contests, quizzes, polls and surveys, countdowns with games. Showcasing this set of slides titled Interactive Advertising Strategies For Customer Retention. The topics addressed in these templates are Interactive Advertising Strategies, Customer Retention, Quizzes, Polls And Surveys. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

How To Identify Customer Challenges Rules Pdf
Following slide presents how one can identify customer pain points that helps marketers to advertise solution for problem effectively in an appealing way. It consists of conduct of qualitative market research, listening to customer, use of live chat and talking to sales team. Showcasing this set of slides titled How To Identify Customer Challenges Rules Pdf The topics addressed in these templates are Conduct Qualitative Market Research, Listen To Customer All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

B2B Business Customer Experience Map Sample Pdf
This slide provides glimpse about a customer journey map for a business to business company to meet user experience. It includes touchpoints, barriers, motivators, etc. Showcasing this set of slides titled B2B Business Customer Experience Map Sample Pdf. The topics addressed in these templates are Touchpoints, Barriers, Motivators. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Customer Issue Escalation Handling Timeline Structure Pdf
This slide includes the timeline followed by companies to complete issue escalation management process within time. This includes various phases like escalation request received, review of ticket, etc. Pitch your topic with ease and precision using this Customer Issue Escalation Handling Timeline Structure Pdf This layout presents information on Service Center, Escalation Progress, Customer Issue It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Customer Requirement Analysis Technique Icon Inspiration Pdf
Showcasing this set of slides titled Customer Requirement Analysis Technique Icon Inspiration Pdf. The topics addressed in these templates are Customer Requirement, Analysis Technique Icon. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Customer Service Desk Process Icon Diagrams Pdf
Pitch your topic with ease and precision using this Customer Service Desk Process Icon Diagrams Pdf. This layout presents information on Customer Service, Desk Process. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Offer Personalized Enhancing Customer Experience Ppt Example
The following slide illustrates some best practices to offer personalized customer experience to meet their expectations and encourage repetitive sales. It includes elements such as addressing customer by name, gathering and utilizing customer data etc. Explore a selection of the finest Offer Personalized Enhancing Customer Experience Ppt Example here. With a plethora of professionally designed and pre-made slide templates, you can quickly and easily find the right one for your upcoming presentation. You can use our Offer Personalized Enhancing Customer Experience Ppt Example to effectively convey your message to a wider audience. Slidegeeks has done a lot of research before preparing these presentation templates. The content can be personalized and the slides are highly editable. Grab templates today from Slidegeeks.

Relationship Management Automation Software Customer Relationship Management
Following slide provides customer relationship management summary which can help businesses in managing company client base. It includes key components such as descriptions, types of CRM software, and benefits of customer relationship management. Boost your pitch with our creative Relationship Management Automation Software Customer Relationship Management. Deliver an awe-inspiring pitch that will mesmerize everyone. Using these presentation templates you will surely catch everyones attention. You can browse the ppts collection on our website. We have researchers who are experts at creating the right content for the templates. So you do not have to invest time in any additional work. Just grab the template now and use them.

Customer Challenges In Insurance Industry Slides Pdf
The following slide exhibits consumer pain points in insurance industry which focus on meeting customer demands and services as and when required. It consists of lack of communication, financial concerns, etc. Pitch your topic with ease and precision using this Customer Challenges In Insurance Industry Slides Pdf This layout presents information on Lack Of Communication, Financial Concerns, Customer Service It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Online Shopping Customer Experience Map Portrait Pdf
This slide provides glimpse about steps that can help a business to smoothen customer journey with the company while making a purchase. It includes measures like hiring skilled labor, technology adaption, use of right material, compliance etc. Pitch your topic with ease and precision using this Online Shopping Customer Experience Map Portrait Pdf. This layout presents information on Activities, Feelings, Satisfied. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Customer Acquisition Revenue Projections Report Professional Pdf
This slide depicts customer acquisition cost amount spend on marketing which helps manager to analyze cost expenditure on acquiring new stakeholders. It include pointer such as marketing expenses, new business sales, annualized quarterly cost and acquisition cost. Pitch your topic with ease and precision using this Customer Acquisition Revenue Projections Report Professional Pdf This layout presents information on Marketing Expenses, Sales Expenses, Business Sales It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Customer Relationships Community Networking Platform Business Model
This slide showcases functions company performs for its userbase and community hubs to build long term relations through elements such as social media, email, customer support center, automated recommendations, etc. Slidegeeks is one of the best resources for PowerPoint templates. You can download easily and regulate Customer Relationships Community Networking Platform Business Model for your personal presentations from our wonderful collection. A few clicks is all it takes to discover and get the most relevant and appropriate templates. Use our Templates to add a unique zing and appeal to your presentation and meetings. All the slides are easy to edit and you can use them even for advertisement purposes.

Enhancing Profitability Modelling Determining Customer Profitability Analysis
This slide provides details about how customer profitability is analyzed based upon the amount of sales generated, invoice value, etc. Slidegeeks is here to make your presentations a breeze with Enhancing Profitability Modelling Determining Customer Profitability Analysis With our easy-to-use and customizable templates, you can focus on delivering your ideas rather than worrying about formatting. With a variety of designs to choose from, you are sure to find one that suits your needs. And with animations and unique photos, illustrations, and fonts, you can make your presentation pop. So whether you are giving a sales pitch or presenting to the board, make sure to check out Slidegeeks first

Customer Acquisition Techniques Powerpoint Slides Templates
This is a customer acquisition techniques powerpoint slides templates. This is a four stage process. The stages in this process are sales funnel, customer lifecycle, marketing team, sales team, customer, success team, loyal customer, activated customer, activated user, prospect, visitor.

Inactive Customer Sample Of Ppt Presentation
This is an inactive customer sample of ppt presentation. This is a nine stage process. The stages in this process are welcome back, vip offer, monthly news, inactive customer, new customer, known customer, exclusive offer, welcome offer, customer communication lifecycle.\n\n

Customer Focused Corporate Strategy Diagram Sample
This is a customer focused corporate strategy diagram sample. This is a four stage process. The stages in this process are customer voice, customer intelligence, improvement and innovation, engaging internally, engaging externally, customer focused corporate strategy, customer centricity, business result.

Customer Focus Development Diagram Powerpoint Slides Background
This is a customer focus development diagram powerpoint slides background. This is a seven stage process. The stages in this process are product leadership, customer intimacy, customer solution, convenience, customer focus, customer cost, communication.

Customer Acquisition Cost Powerpoint Presentation Slides
This is a customer acquisition cost powerpoint presentation slides. This is a one stage process. The stages in this process are customer engagement, customer retention, business acquisition, lead management, customer acquisition cost, customer value, business intelligence.