Customer Retention Strategy

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This is a brand loyalty template ppt powerpoint presentation professional graphic images. This is a six stage process. The stages in this process are the potential revenue up for grabs from switching among consumer brands, business profits come from 20 of its customers, brand advocates spend 2x as much regular customers and have 5x the lifetime value, increase in customer retention can result in a 40 lift in profit, of customers still they have no relationship with a brand.

This is a process of e crm ppt powerpoint presentation clipart. This is a six stage process. The stages in this process are multi channel, customer retention, customer knowledge, customer database, quality of service, process optimization.

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