Customer Challenges

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This is a customer success vs customer service ppt powerpoint presentation ideas design templates. This is a two stage process. The stages in this process are proactive, customer goal achievement, revenue generating, reactive, cost centre.

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The sales department can handle the issue of customer churn by enhancing customer loyalty. This slide provides information regarding the ways through which churn rate can be controlled by providing personalized messages to customers, addressing customer issues. Deliver an awe-inspiring pitch with this creative handling customer churn by improving customer experience ppt summary outfit pdf bundle. Topics like revenue, sales cycles, productivity increment can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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The slide carries a dashboard to evaluate customer experience for bringing advancement in existing products. Various KPIs used to measure customer experience are NPS Net Promoter Score and CES Customer Effort Score. Showcasing this set of slides titled Customer Satisfaction Metrics With NPR And Customer Effort Score Ppt Icon Graphics Tutorials PDF. The topics addressed in these templates are Net Promoter Score, Customer Effort Score, Product Service Reviews. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

CES measures the effort a customer has to exert to get an issue resolved, a product purchased returned or a question answered. This further impacts Customer Satisfaction Score, customer retention, and customer churn among others. Deliver an awe inspiring pitch with this creative customer behavioral data and analytics customer effort score ces professional pdf bundle. Topics like customer effect score, small effort, medium effort, high effort can be discussed with this completely editable template. It is available for immediate download depending on the needs and requirements of the user.

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