Business Services

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This slide illustrates website plans with customer support through different channels. It includes plan features such as free custom domain, SEO control, etc. Showcasing this set of slides titled Website Plans With Multiple Client Service Communication Channels Icons PDF The topics addressed in these templates are Plan Features, Free Custom Domain, Email Service. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows plan which can be used by organizations to improve performance of customer service. It includes action, objective and measurement of plan. Showcasing this set of slides titled Customer Service Performance Improvement Action Plan Microsoft PDF. The topics addressed in these templates are Objectives, Actions, Measurement. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This graph or chart is linked to excel, and changes automatically based on data. Just left click on it and select edit data. Showcasing this set of slides titled Finance Metrics Dashboard Indicating Product And Service Revenue Designs PDF. The topics addressed in these templates are Maintenance Revenue Product, Revenue Product Revenues, Service Revenue Rolling. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Mentioned slide showcases service development process timeline. The various stages mentioned in the timeline are research, planning, design, coding, testing and finally launch the software. Showcasing this set of slides titled New Software Service Development Procedure Timeline Ideas PDF. The topics addressed in these templates are Planning, Research, Design. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide showcases parameter comparison of incident management software. The features included are tracking and responding, connection building with customer and quick response. Showcasing this set of slides titled Parameter Comparison Of Service Desk Problem Management Software Slides PDF. The topics addressed in these templates are Customers, Parameter Comparison Service, Desk Problem Management Software. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide defines the dashboard for analyzing the ESM Enterprise service management software. It includes information related the ticket generated and request raised. Showcasing this set of slides titled Integrating Company Service Management System Software Analysis Dashboard Graphics PDF. The topics addressed in these templates are Ticket By Status, Ticket Request Type, Ticket Tech Group. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide illustrates tiered service desk pricing plans. it includes plan names free, starter, developer, freelancer, agency and enterprises etc. Showcasing this set of slides titled Tiered Service Desk Pricing Options Matrix Sample PDF. The topics addressed in these templates are Free, Starter, Developer. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide presents a communication plan matrix to be used by management for communicating service rollout with internal stakeholders. Key elements are stakeholders, meeting frequency, communication channel, etc. Showcasing this set of slides titled Internal Communication Method Matrix For Service Rollout Clipart PDF. The topics addressed in these templates are Team Executives, Project Managers, Shareholders. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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This slide showcases dashboard for customer service metrics that can help organization to prioritize the issue requests of consumers and ensure good response times. Its key components are active customer, active tickets, highly urgent rickets and average number of tickets. Showcasing this set of slides titled Customer Service Metrics Dashboard With Active Customers Ideas PDF. The topics addressed in these templates are Customer Service, Metrics Dashboard, Active Customers. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide exhibits the benefits of the help desk ticking system to users and organizations. The advantages covered are improving customer interaction, transparent user service, greater agent productivity and better team collaboration. Showcasing this set of slides titled Benefits Of Service Ticket System To Customers Structure PDF. The topics addressed in these templates are Improve Customer Interactions, Transparent Customer Service, Better Team Collaboration . All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide covers the levels of the information technology services maturity model that shows the increasing performance and value of the organization. These levels are chaotic, reactive, proactive, services and value. Persuade your audience using this IT Customer Service Experience Maturity Model Template PDF. This PPT design covers five stages, thus making it a great tool to use. It also caters to a variety of topics including Reactive, Proactive, Services, Values. Download this PPT design now to present a convincing pitch that not only emphasizes the topic but also showcases your presentation skills.

This slide showcases dashboard for customer service metrics that can help to identify the issue escalations and prioritize them to solve them before expiry. Its key elements are total cases, resolutions, escalations, SLA complaint, avg resolve time and avg CSAT. Showcasing this set of slides titled Customer Service Metrics Dashboard With Average Resolve Time Sample PDF. The topics addressed in these templates are Customer Service, Metrics Dashboard, Average Resolve Time. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases KPI dashboard for customer service that can help to identify the issue unresolved and response time by weekday. Its key elements are final call resolution, unresolved calls, avg response time and best day to call. Showcasing this set of slides titled Customer Service Metrics Dashboard With Unresolved Calls Designs PDF. The topics addressed in these templates are Customer Service, Metrics Dashboard, Unresolved Calls. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This template shows the to measure the market growth of a service. The purpose of this slide is to evaluate the estimated growth size of online consultation globally. It includes KPIs such as remote patient monitoring, market segmentation, etc. Showcasing this set of slides titled Market Growth Of Digital Consultation Service Globally Ppt Infographics. The topics addressed in these templates are Growth, Digital, Service. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide encompasses of results obtained from customer service scorecard for client ticket resolution which is used by managers to identify weak points and take measures to improve the service offerings. The key elements consist of solution, process, product knowledge, agent tone etc. Showcasing this set of slides titled Customer Ticket Resolution And Service Performance Evaluation Results Themes PDF. The topics addressed in these templates are Ticket Review Information, Solution, Product Knowledge. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide represents dashboard representing the performance report of the customer service desk management team of the organization. It shows details related to tickets by status, tech group, alert level, request type, alert condition and ticket activity. Showcasing this set of slides titled Customer IT Service Desk Administration Summary Dashboard Information PDF. The topics addressed in these templates are Customer It Service Desk Administration Summary Dashboard. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Mentioned slide outlines survey results of top challenges faced by IT professionals while monitoring network performance. The challenges are inability to provide audit report for SLA, higher service costs, poor user experience etc. Showcasing this set of slides titled Survey Results Of Network Service Assessment Monitoring Challenges Guidelines PDF. The topics addressed in these templates are Network, Organization, Service. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows data warehouse as a service market growth trends for highlighting scope of this service in future with market size of US 4.96 B. It include CAGR figures and major players segmentation etc. Showcasing this set of slides titled Data Warehouse As A Service Market Expansion Trends Sample PDF. The topics addressed in these templates are Market Is Expected, Organization Size, Deployment. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide represents the chart showing requests received by the service desk management of IT company. It shows information regarding new requests, description, created at, priority, assignee, due date and status. Showcasing this set of slides titled IT Service Desk Administration Chart Of IT Company Infographics PDF. The topics addressed in these templates are It Service Desk Administration Chart Of It Company. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide covers overall managers performance evaluation form for employees. It includes feedback areas such as supervisors details, length of service, and a questionnaire to be filled as a feedback. Showcasing this set of slides titled Reporting Manager Service Performance Assessment Form For Employees Background PDF. The topics addressed in these templates are Manager Level, Length Service, Branch Manager. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide covers the process model for the development of smart service strategies along with its activity details. The purpose of this template is to define different phases of building service strategy model. It includes information related to phases, tasks and results.Pitch your topic with ease and precision using this Phases For Developing Smart Service Focused Strategic Approach Elements PDF. This layout presents information on Strategic Orientation, Portfolio Planning, Business Architecture. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

Following slide showcases customer service process flow chart to resolve customers complaints and for improving customer experience. It includes elements such as customers, front desk receptionist, after sales support team, sales manager, reporting manager and manager. Showcasing this set of slides titled Service Process Flow Chart To Resolve Consumer Complaint Themes PDF. The topics addressed in these templates are Service Process Flow Chart, Resolve Consumer Complaint. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide depicts the comparison of information service management tools to select the best option based on its features. It includes elements such as price, maintenance, flexibility, security, mobility, integration, etc. Showcasing this set of slides titled Comparative Analysis Of Scrum Service Management Tools Clipart PDF. The topics addressed in these templates are Comparative Analysis, Scrum Service, Management Tools. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide depicts the comparison of agile Scrum and Kanban service administration methods to examine and select the appropriate option. It includes elements such as origin, ideology, practices, roles, key metrics etc. Showcasing this set of slides titled Impact Of Scrum Methodologies In IT Service Management Background PDF. The topics addressed in these templates are Scrum Methodologies, IT Service Management. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide illustrates customer preferences in service channels based on what they offer and which gives them more ease of access. It presents information related to live chats, phone calls, posts, etc. Showcasing this set of slides titled Statistics Showcasing Number Of Customer Using Service Mediums Structure PDF. The topics addressed in these templates are Statistics Showcasing, Customer Using, Service Mediums. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents a customer service scorecard for relationship and risk management which is used by analysts to gather valuable feedback about service performance. Key elements consist of scorecard dimension, category, overall rating, grade, deviation, strengths, weakness and improvement strategy. Showcasing this set of slides titled Customer Risk Management Service Performance Evaluation Demonstration PDF. The topics addressed in these templates are Scorecard Area, Returns, Overall Rating. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide signifies the bar graph comparison on growth and benefits provided by IT services. It includes various assistance like cost control, cyber security risk, data analytics and anti virus protection. Showcasing this set of slides titled Comparative Risk Assessment On Effective IT Service Excellence Designs PDF. The topics addressed in these templates are Software Management, Incident Management, Release Management. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This is a customer service team review sample of ppt presentation. This is a one stage process. The stages in this process are customer churn, customer review, customer satisfaction, customer experience, consumer experience, service recovery, customer engagement, service excellence, service quality, customer support, demand chain, automated attendant, sales process, support automation.

This is a service gap model ppt powerpoint presentation background designs. This is a five stage process. The stages in this process are expected service, perceived service, service delivery, external communication to customers, customer, provider, gap.

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This slide represents framework for service request process value chain illustrating service provider responsibilities such as service awareness, negotiate committee, service desk set up etc.Pitch your topic with ease and precision using this Service Request Management Value Chain Framework Download PDF This layout presents information on Providers Responsibility, Customers Responsibility, Negotiate Commitment It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide covers the impact of service strategy on financial models for company dealing in car rental services. The purpose of this template is to analyze how the service strategy ultimately impact the financial model. It also includes details related to services, customer journey, etc.Pitch your topic with ease and precision using this Service Focused Strategic Impact On Financial Approach Structure PDF. This layout presents information on Intensive Distribution, Define Information, Marketing Campaigns. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.

This slide provides information about the countries where Glovo provides its services and delivers products. This is a Glovo Courier Service Investor Countries Where Glovo Delivers Background PDF template with various stages. Focus and dispense information on one stages using this creative set, that comes with editable features. It contains large content boxes to add your information on topics like Provides Services Delivers. You can also showcase facts, figures, and other relevant content using this PPT layout. Grab it now.

This slide shows the training plan providing for existing customer executives for enhancing skills and knowledge in their job area for achieving customer satisfaction. It includes training topic, date and time of training with details of each training material. Create an editable General Training For Existing Customer Service Executives Pictures PDF that communicates your idea and engages your audience. Whether youre presenting a business or an educational presentation, pre designed presentation templates help save time. General Training For Existing Customer Service Executives Pictures PDF is highly customizable and very easy to edit, covering many different styles from creative to business presentations. Slidegeeks has creative team members who have crafted amazing templates. So, go and get them without any delay.

This is a product service pricing analysis ppt powerpoint presentation styles graphics example. This is a one stage process. The stages in this process are product service, pricing, pricing rationale.

This slide illustrates a scorecard which is used by human resource personnel for call monitoring in order to improve customer service. The major types of questions are related to agent actions including greetings, assistance, knowledge etc. and scores are computed accordingly. Showcasing this set of slides titled Performance Evaluation For Call Monitoring And Customer Service Icons PDF. The topics addressed in these templates are Answer, Score, Max Possible. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide consists of a market report analysis of everything as a service XaaS model to assist managers in identifying potential opportunities. Major elements relate to growth rate, market analysis by region, etc. Showcasing this set of slides titled Cloud Service Xaas Market Report Analysis Ideas PDF. The topics addressed in these templates are Growth Rate, Global Market Analysis, Global Market Analysis. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases dashboard for call centre performance that can help to evaluate the call abandon rate of customers and implement training of staff for improving customer satisfaction KPIs. Its key elements are total calls, avg answer speed and customer effort score. Showcasing this set of slides titled Call Centre Performance Dashboard With Customer Service Metrics Background PDF. The topics addressed in these templates are Call Centre Performance Dashboard, Customer Service Metrics. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases comparison of customer service metrics from different sources that can help to leverage strategies to improve them in future. Its key performance indicators are average response time, net promoter score, average response time and customer satisfaction score. Showcasing this set of slides titled Customer Service Metrics Sources With Improvement Strategies Rules PDF. The topics addressed in these templates are Average, Strategies, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide provides an overview of the helpdesk ticket automation workflow that helps to identify bottlenecks and improvement areas. The workflow includes submitting requests, assigning tickets, notifying customers, resolving issues, etc. Showcasing this set of slides titled Service Ticket Automation Workflow To Reduce Resolution Time Graphics PDF. The topics addressed in these templates are Service Ticket, Automation Workflow, Reduce Resolution Time . All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents smart action plan for customer service department, that would help to achieve targets set by team leads. It includes actions such as reducing customer wait time, improve turnaround times, improve employee skills and increase customer advocacy. Showcasing this set of slides titled Smart Action Strategy For Customer Service Diagrams PDF. The topics addressed in these templates are Specific, Measurable, Achievable. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents incident action plan for customer service, helpful in categorizing incidents and escalating critical issues faced repeatedly. It includes incident identification, categorization, response plan, communication plan and evaluation. Showcasing this set of slides titled Incident Management Strategic Plan For Customer Service Pictures PDF. The topics addressed in these templates are Incident Identification, Incident Response, Communication Plan. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide consists of a customer service scorecard which can be used to evaluate telephonic conversation between agent and the client. The set of questions consist of call etiquette, communication skills, process and wrap up. Showcasing this set of slides titled Customer Phone Call Service Performance Evaluation Themes PDF. The topics addressed in these templates are Call Etiquette, Communication Skills, Process. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide brings forth various key performance indicators which can be used by brand managers to track the customer service rate of the organization for continuous improvement. The key performing indicators are first response time, customer retention rate, customer satisfaction score etc. Showcasing this set of slides titled Kpis To Track In Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are First Response Time, Customer Retention Rate, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcase customer service team success dashboard with tickets management. It contains information such as tickets submitted, solved, response time, resolution time, customer satisfaction, solvers, etc. Showcasing this set of slides titled customer service team achievement dashboard with tickets management rules pdf. The topics addressed in these templates are customer satisfaction, full resolution time, resolution in first call. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Mentioned slide outlines a KPI dashboard which can be used to monitor network performance. The kpis highlighted in the dashboard are call setup time, packet loss, throughput time, round trip time etc. Showcasing this set of slides titled Network Service Assessment Monitoring Dashboard With Throughput Time Structure PDF. The topics addressed in these templates are Network Service Assessment Monitoring Dashboard With Throughput Time. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide shows the monitoring and reporting of important logistics KPIs concerning warehouse operations, transportation processes, and overall supply chain management. The key measuring metrics include fleet efficiency, delivery status, deliveries by destination, loading time and loading weight. Showcasing this set of slides titled Logistics Service Delivery And Management Dashboard Introduction PDF. The topics addressed in these templates are Logistics Service Delivery, Management Dashboard. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide exhibits consumer service pain points under retail industry which they can leverage to improve facilities and experience for customers. This slide includes elements such as key challenges, their description and solutions. Showcasing this set of slides titled Consumer Service Touchpoints In Retail Industry Icons PDF. The topics addressed in these templates are Pain Points, Improvement Action Plan, Uninformed Staff Colleagues. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.