Individual Agent Level Metrics For Customer Communication Service Plan Download PDF

The following slide highlights the individual agent level metrics for customer contact strategy illustrating key headings which includes metrics, description, benchmark, value and result. Where the metrics included are resolved cases, customer interactions, customer satisfaction and average handle time. Showcasing this set of slides titled Individual Agent Level Metrics For Customer Communication Service Plan Download PDF. The topics addressed in these templates are Customer Interactions, Resolved Cases, Average Handle Time. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.