Consumer Journey Mapping Techniques Customer Support Team Performance Audit And Review Results Professional PDF

This slide covers the customer care department audit results. It includes performance evaluation criteria such as agent name, accepted call legs, declined legs, missed, outbound calls, leg talk time, avg leg talk time, live chat issues resolved, video calls, etc. Showcasing this set of slides titled Consumer Journey Mapping Techniques Customer Support Team Performance Audit And Review Results Professional PDF. The topics addressed in these templates are Audit And Review Results, Team Performance, Customer Support. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.